Shipping, Returns & Payment

Returns:​

If you are not completely satisfied with your purchase you may return all UNWORN, UNDAMAGED items within 14 days of purchase date. Items must be returned in their original condition, with their original tags and no evidence of stains or odours. Any item(s) returned damaged may be rejected and sent back to the customer at the discretion of MATERIALS EUROPE.

We DO NOT offer free returns. In the event that an order is incorrect or faulty please contact us at:

(info@materials-europe.com)

Returns should be shipped with a service which provides a tracking number and insurance as we are not responsible for delayed or lost packages. A refund will be issued back to the original method of payment for the item(s) returned.

Shipping:

Orders are typically shipped within 1-3 business days of purchase depending on availability and credit verification. 

Please be aware that you cannot change orders once they are placed. You will either have to cancel your order and place the correct one or return for exchange.

We will contact you with a follow-up email if the item(s) you have selected are not currently in stock or if we need additional identification provided for credit verification.

*SHIPPING TIMES DO NOT INCLUDE WEEKENDS OR PUBLIC HOLIDAYS *

Whilst we aim to ship orders as quick as possible there may be longer waiting times during busy periods. If you are not present when delivery is made, Royal Mail will leave a delivery attempt card with your tracking number enabling you to collect your order from your local Royal Mail Post Office.

Payment Methods Accepted:​

• PayPal

• Credit or Debit Card